General FAQ

Have some standard questions about how Easy Retarget works? Start with our general FAQs.

Basic Plan FAQ

Have questions about creating a retargeting link and Facebook retargeting ad using the Easy Retarget Basic Plan?

Pro Plan FAQ

Want more information about using our Easy Retarget Pro Plan to create Pro links and manage pixels? That’s all here!

PRO PLAN FAQ

Can I edit my URL after my ezrt.io/xxxx link has been created?

Yes, this functionality is available for all PRO LINKs, it is not available for basic links. On your My Links page, you will see an “Edit Link” button. Click that and it will take you to a page that looks similar to the page you were on when you created that link to begin with. The top field will show you the destination of that link, simply update it with the URL of where you would like to send the traffic from now on. After you’re done, click “Save”. All traffic will now be routed to the new destination. This functionality can be VERY POWERFUL and save a ton of time, especially when using your ezrt.io/xxxx link for Facebook Ads.

I use AdRoll and placed the AdRoll pixel on my EZRT Pro link, how do I specify my ezrt.io/xxxx in AdRoll?

This tutorial should help get you going. For additional questions about the AdRoll interface we recommend contacting them directly. However, whenever they ask for the URL, simply use your ezrt.io/xxxx link. https://help.adroll.com/hc/en-us/articles/212677757-URL-Segments

How do I remove backers from my retargeting audience?

We’ve put together a step-by-step tutorial to answer this question. This functionality is only available for Easy Retarget Pro members. Find the complete tutorial here.

Pro Account: How do I find/create my Facebook Pixel to add to my link?

Pro links require that you add the pixels to the link, this allows for more flexibility. In the case of Facebook, you need to copy and paste your pixel into the link. Here is how to find your pixel:

  1. Go to https://www.facebook.com/ads/manager/pixel/facebook_pixel/
  2. Click “Actions”, then select “View Pixel Code”
  3. Copy the code in the box
  4. When you create your pro link, simply click “Add Pixel”, then “Create a New Pixel” and paste this code into the box that says “Pixel Code”
  5. Once the link has been saved that pixel will be saved to your account so you don’t need to copy and paste it each time.
  6. Now that the pixel has been added, you will want to create a new audience for your retargeting group.
  7. Go to https://www.facebook.com/ads/manager/pixel/facebook_pixel/ again
  8. Click on “Create Audience”, a window will pop up.
  9. Enter the information just like we show below, but use YOUR EZRT.IO/XXXXXX link as the “URL Contains” field. You may also name your audience whatever you would like.Now when you create your retargeting ads, simply target the ads toward this audience and anyone that clicks on your ezrt.io/xxxx link will automatically be added to the audience and see your ads.

How do I create a retargeting audience in Google AdWords after I get my ezrt.io/xxxx link?

The following link will walk you through the process as outlined by Google. If they ask for your website URL, just use your ezrt.io/xxxx URL. https://support.google.com/adwords/answer/2454064?hl=en

CAN’T FIND YOUR ANSWER?

We want to make sure you get the most out of Easy Retarget, so we take our support seriously. If you can’t find an answer to your question simply fill out the form below and we will respond within 24hrs.